Light Learning

Questions

Questions

Everything parents ask about Light Learning: privacy, price, offline use, grades, certificates, Android and refunds.

Privacy and safety

What do you collect about my child?

Nothing. There is no account, no sign-in, no analytics and no advertising. Progress, writing and rewards are stored on the phone itself. This is not a policy we promise to keep: there is no code in the app that sends anything anywhere.

Do you need my child's name?

Only if you want it on a certificate, and it never leaves the device. Leave it blank and everything else works.

Can my child reach the internet from inside the app?

No. There are no links out, no browser, no chat and nobody else on it.

Is there advertising?

None, on either plan. The only mention of a price is on the grown-up's settings page behind a parental gate, so the pressure to buy never lands on the child.

How it works

Does it work without the internet?

Yes, completely. The curriculum, questions, stories and games are all in the app. A connection is only needed to download an update.

Which curriculum will my child follow?

Whichever you pick: Canada (Alberta), Nigeria (NERDC), the United States (Common Core and NGSS), Australia (ACARA), England, or China. Changing it changes the grade names, the subject list, the topics, the exams and the spelling. See every topic.

My child is ahead, or behind. Can they work at a different level?

Yes, and it is one of the reasons the subscription exists. Any grade from creche to Grade 12 can be opened at any time, so a child can work above their year in one subject and below it in another.

How much should they do a day?

The daily goal is set in minutes and defaults to a small number on purpose. Fifteen minutes a day, done most days, beats an hour once a week.

Can two children share one phone?

Yes. Progress, the grade and the curriculum are per profile.

Certificates and reports

What is the certificate?

A printable certificate issued when every topic in a grade has been mastered, carrying the child's name, the grade, the curriculum and the number of topics. More about certificates.

What is in the parent report?

Accuracy by subject, time spent, questions answered, topics mastered, a fortnight as a chart, and what to do next, shown with the numbers it came from so you can disagree with it. More about reports.

Price

What does the free plan actually include?

Twenty activities a day, your own grade and curriculum, every game, the whole library and bedtime stories, and every accessibility setting. It is a plan a family could genuinely use.

What does paying add?

Every grade and all six curricula, parent and school reports, practice papers that are marked, no daily limit, and the ability for an adult to set the work. See the plans.

How do I cancel?

In your Apple Account settings, the same as any subscription. Cancelling stops the next payment and you keep access until the period you paid for ends.

Can I get a refund?

Refunds are handled by Apple rather than by us, at reportaproblem.apple.com. If something in the app is broken, tell us as well, because Apple will not.

Devices

Is there an Android version?

Yes. The Android app is built and tested on real hardware, and is on its way to Google Play. If you would like to be told the day it lands, say so and we will write to you.

When is it out?

It is on TestFlight now and going to the App Store shortly. You can join the beta in the meantime.

Does it work on an iPad?

Yes.

Schools

Can a teacher use it for a class?

A teacher or parent can set the next topics across any subject and any grade, and see a report of how it went with recommendations based on what is being got wrong most. For a whole school, get in touch.

Six curricula, one app

Every topic below changes with the country: the grade names, the subjects, the exams and the spelling.